happy people

Leading With Your Heart: The Challenges and Opportunities of Hybrid Working

It is clear we are heading into yet another new phase of working arrangements. Some staff are gleefully returning to working in the office, some are planning on returning soon, and some who are nowhere near ready to do this! So how do we navigate everyone's wants and needs whilst still running our business, and still providing amazing service to our clients? In this blog, Cathy shares how Happy has handled hybrid working over the past 18 months during lockdown and beyond.

Being a Best Practice Manager

I was recently facilitating day two of a Leadership and Management programme for a group of managers and one of the things that struck me was how much they had learnt and remembered from day one! What was also impressive was just how much they had actioned back in the workplace before coming back for day two.

Are you Really Listening and Valuing your Team?

I recently had the great pleasure of facilitating an event for a charity. The team I was working with had just gone through a restructure. On the day there were a couple of things that really struck me…