Are Leaders in Charge?
Henry Stewart speaks to the Eth Word about leadership and the concept of being 'in charge' of Happy.
"I don’t think about being in charge, I think about trying to inspire people here and elsewhere, and enabling them to be their best," says Henry.
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Are Leaders in Charge?
I’m Chief Exec, do I feel in charge? I don’t know [about] a lot of stuff that is going on in the organisation. For me that’s an odd phrase. I don’t think about being in charge, I think about trying to inspire people here and elsewhere, and enabling them to be their best.
It’s interesting because you can’t force it. You can create an environment to make that possible, and it’s almost waiting for people to step up; and when people step up that’s very exciting. But if you tell them that it is their turn to step up then it doesn’t work.
In this short video, Henry Stewart, founder and Chief Happiness Officer at Happy, speaks to the Eth Word about leadership and encouraging staff to take on more responsibility.
"It’s interesting because you can’t force it. You can create an environment to make that possible, and it’s almost waiting for people to step up; and when people step up that’s very exciting. But if you tell them that it is their turn to step up then it doesn’t work," says Henry.
How could you encourage your staff to take more responsibility in your organisation?
Other videos in this series
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Henry Stewart, Founder and Chief Happiness Officer
Henry is founder and Chief Happiness Officer of Happy Ltd, originally set up as Happy Computers in 1987. Inspired by Ricardo Semler’s book Maverick, he has built a company which has won multiple awards for some of the best customer service in the country and being one of the UK’s best places to work.
Henry was listed in the Guru Radar of the Thinkers 50 list of the most influential management thinkers in the world. "He is one of the thinkers who we believe will shape the future of business," explained list compiler Stuart Crainer.
His first book, Relax, was published in 2009. His second book, the Happy Manifesto, was published in 2013 and was short-listed for Business Book of the Year.
You can find Henry on LinkedIn and follow @happyhenry on Twitter.
Learn the 10 core principles to create a happy and engaged workplace
Happy's vision is outlined by Henry Stewart in his book, the Happy Manifesto. It outlines our 10 principles to create a happy, empowered workplace.