Clive Hutchinson, CEO, Cougar Automation
Clive Hutchinson is the CEO of Cougar Automation, and he spoke to us during the Creating Happy Workplaces Conference about his focus on sustainable, profitable growth through customer service.
Hi, we are Happy
We are leading a movement to create happy, empowered and productive workplaces.
How can we help you and your people to find joy in at least 80% of your work?
Clive Hutchinson, CEO, Cougar Automation
Clive has led Cougar Automation since 2001. During this time he has been developing and refining a strategy for sustainable and profitable growth through delivering fantastic customer service. This has built Cougar Automation into an organisation with outstanding values, culture and radical management methods which has been recognised by many awards. These include The Management Today Service Excellence Awards, The UK Customer Experience Awards, The Wow Awards and The Sunday Times Best 100 Companies.
As well as leading Cougar Automation, Clive also now helps other organisations flourish and succeed through making the most of their people.
Keep informed about happy workplaces
Sign up to Henry's monthly Happy Manifesto newsletter, full of tips and inspiration to help you to create a happy, engaged workplace.
Learn the 10 core principles to create a happy and productive workplace in Henry Stewart's book, The Happy Manifesto.
Claire Lickman
Claire is Head of Marketing at Happy. She has worked at Happy since 2016, and is responsible for Happy's marketing strategy, website, social media and more. Claire first heard about Happy in 2012 when she attended a mix of IT and personal development courses. These courses were life-changing and she has been a fan of Happy ever since. She has a personal blog at lecari.co.uk.
Next Conference: 2025 Happy Workplaces Conference
Our Happy Workplaces Conference is our biggest event of the year, and we'd love for you to join us on Thursday 12th June!
This year's event will be held in London, venue TBC. We may also offer a hybrid option for people to join us online simultaneously — do let us know if you are interested in joining online and we can add you to the waiting list.
As always, our next conference will be filled with interaction, discussion and space for reflection.
Book now and get our special half-price Early Bird rate — just use discount code Happy2025.
Related courses
The Happy Leadership Programme
Brave Leadership: One-Year Leadership Development Programme for Women
Level 7 Senior Leadership Apprenticeship Programme
Not what you need? Take a look at all of our off-the-shelf Leadership and Management programmes.