Here you can find all of Happy’s blog posts, covering our Excel hints and tips, ideas for creating happy workplaces, and ways to be more productive at work — and more.
In February I wrote about the government decision to outsource all its training – in all subjects and for all departments – to one supplier, Capita. I suggested that contracts like this rarely produce better value, as any savings from economies of scale are offset by the extra cost of administration. The recent report by the National Audit Office, on the Capita contract, appears to support my view:
Improved performance has been proven to result from creating a happy workplace where staff are fully engaged and happy at work.
I am quoted this morning in an article in the Independent: “Capita accused of using major government contract to short-change small companies, driving some out of business.”
A surprise hit at Happy Workplaces 2014 was the Google-led meditation session in the afternoon. Even Luis Saurez, who was presenting via video link from Belgium, tweeted about the room going quiet, while other delegates said they felt “very chilled” and “we need this at our organisation.” This is the meditation we used at the conference – why not try it at your next meeting?
At the Happy Workplace 2013 conference Yvonne Agyei (Google Head of Benefits) explained Google’s Think Big philosophy. Or as she put it, “have a healthy disregard for the impossible”.
At the Happy Workplace 2013 conference Yvonne Agyei (Google Head of Benefits) explained how Google creates happy and healthy Googlers.
In his excellent book “Becoming a Better Boss“, Julian Birkinshaw describes a very interesting experiment at the pharma multi-national Roche. Two groups of staff, in Germany and Switzerland, were told that their travel claims were to become self-authorised.
“Seven years ago we were a tiny unremarkable company. Last year Propellernet were voted the best search agency in Europe and best small company to work for in UK,” says Jack Hubbard, founder and CEO of Propellernet.
At Happy we let people choose their managers, an idea which has been seen as very radical when I’ve spoken about it. However there are companies that have gone a step further and got rid of managers altogether. Some are small but some are billion-dollar companies:
The annual UK Servant Leadership conference this month was an inspiring event. This movement is based around the idea, first promoted by Robert Greenleaf, that your purpose as a leader or manager is to serve your people. One example of how this makes simple business sense is SouthWest Airlines, which is clear in its commitment to Servant Leadership. Now the third largest airline in the world, Its record of 40 consecutive years of profitability (unique in the US airline industry) is based on founder Herb Kelleher’s philosophy.