One to Celebrate

In: BlogDate: Jun 28, 2013By: Henry Stewart

When it comes to mistakes being made, there is more than one way to look at the situation.

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One of our trainers, Darren Andrews, likes to tell the story of a disastrous course he taught in his first month. He came into the smoothie office to report that it hadn’t gone well. I overheard and went up to him and asked him how it went. He explained that he hadn’t prepared properly and it had been a disaster. I then gave him a hug and said, ‘One to celebrate.’

I wasn’t joking. At Happy we want to create an atmosphere where people feel free to experiment, try new things and sometimes get it completely wrong. It was clear Darren was not in denial or blaming somebody else. So within the Happy culture it really was one to celebrate.

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Henry Stewart, Founder and Chief Happiness Officer

Henry is founder and Chief Happiness Officer of Happy Ltd, originally set up as Happy Computers in 1987. Inspired by Ricardo Semler’s book Maverick, he has built a company which has won multiple awards for some of the best customer service in the country and being one of the UK’s best places to work.

Henry was listed in the Guru Radar of the Thinkers 50 list of the most influential management thinkers in the world. "He is one of the thinkers who we believe will shape the future of business," explained list compiler Stuart Crainer.

His first book, Relax, was published in 2009. His second book, the Happy Manifesto, was published in 2013 and was short-listed for Business Book of the Year.

You can find Henry on LinkedIn and follow @happyhenry on Twitter.

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