Case Study: Avegen

In: Case StudyDate: Jul 23, 2024By: Claire Lickman

“It was an amazing programme and a privilege for me, as I had only just started being a leader. We have become better leaders, rather than managers. It built the energy in the right direction. We now know what our targets are, and they are all aligned,” says Olivia Adhikary, Avegen’s HR Manager.

Avegen works with healthcare organisations and pharma companies to help them build, scale and deploy highly effective digital health products efficiently.

The first event that Avegen held with Happy was a values workshop, to decide what the organisation’s core values should be. “That ensured that our five core values came from our people and was made by our people, not from me or our CEO,” explains Olivia.

Every month we have a values event at Avegen. We explore current activities and imbibe the five values, to keep them absolutely in mind. When we struggle to make a decision, we go back to those values.Olivia Adhikary, HR Manager at Avegen

Giving the leadership team a common language and creating a feedback culture

Next was the 12 week Happy Leadership Programme, held online, for their leadership team. “All the leadership team got together every week. It was not theoretical but absolutely practical. Real tips on how to be a better leader.

“We now have a common language, based around the red, blue, yellow and green communications styles. When we onboard people, we get them to do the survey and add their colour to their profile.  

“It built the energy in the right direction. We now know what our targets are, and they are all aligned.

“It definitely helped me. For instance having those ‘critical conversations’, where you need to address an issue with somebody. I used to definitely stress out about them but am now getting better every day, based around the structure that Suzi (our facilitator) shared.”

“We moved from an annual performance appraisal, which would generally be focused monetarily, to a three-month feedback session. Now we have peer-to-peer feedback based upon praising each other – and praise even for the smallest thing.”

It was an amazing programme and a privilege for me, as I had only just started being a leader. We have become better leaders, rather than managers.Olivia Adkhary, Avegen's HR Manager

Changes to Avegen’s recruitment process

“We have 45 people, who are a very dense talent cohort. We expect standards to be very high for any particular role.

“It is very important that we choose the right people. One example we’ve picked up from the programme is that before we agree to take somebody on, they spend a day in the office and get to interact with all our people.

“We have continued the work with a couple of sessions every month on people and culture – focusing on particular topics.

“We embarked on the programme because we want to build a really engaged workforce and for our people to be happy, to have fun while working in a particular role. And we believe we are moving towards that.”

Transform your organisation with Happy

If you want to make your own workplace as great a place to work as Happy, have a look at our Leadership and Management programmes to have the tools to transform your organisation and become a 'Happy' leader. As well as running our ‘off the shelf’ programmes, Happy can create custom sessions for you – whether that’s team-building, resolving conflict or challenges in the team, or creating your organisation’s values. These sessions can be held face-to-face at Happy’s HQ in London or a venue of your choice, or online via Zoom.

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