The 2016 Transforming the Public Sector conference focused on encouraging change within the public sector to improve staff engagement, happiness, and productivity, with real life examples from the speakers. Here are four of the key takeaways from the day, with videos.
2016 Transforming the Public Sector Conference
This event was co-hosted with Epic CIC on the 19th February 2016.
Some of the highlights from the event included June O'Sullivan MBE of London Early Years Foundation (LEYF), Dom Monkhouse of iomart, speakers from GCHQ, and Brendan O'Keefe of Epic CIC.
Watch the talks from all the speakers on the pages below.
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On Tuesday 9th February, Happy and Epic CIC hosted the 2016 Transforming the Public Sector Conference at Kensington Town Hall in London. The conference focused on encouraging change within the public sector to improve staff engagement, happiness, and productivity, with real life examples from the speakers.
We heard from June O'Sullivan MBE with ideas about how to keep your staff happy, Brendan O'Keefe of Epic CIC with advice on hiring for attitude and how to re-motivate staff, and lessons from the private sector from Dom Monkhouse of iomart. Rekha Mehr of MassChallenge UK and Dr Sally Howes of the National Audit Office also spoke about the struggles of creating change in the public sector, and how they have sparked innovation and change within their respective organisations. Henry Stewart of Happy shared five ways to improve customer satisifaction, as well as how happy workplaces can result in better outcomes for patients.
Here you can find short videos and PowerPoint slides from the event.
4 Lessons From the 2016 Transforming the Public Sector Conference
5 Things You Can do to Give Better Customer Service
Radical Innovation In a Key Part of UK Government
A group of speakers from GCHQ spoke about how they had introduced innovation into their department, saying “if we can innovate, really anyone can innovate.”
How are Large Organisations Like Ocean Liners?
Rekha Mehr of MassChallenge UK talks about creating change and innovation in the public sector in this short video.
What is Mindfulness?
Paul Gapper of Happy explains about mindfulness and what it is in this short video — with an excellent comparison to David Attenborough.
Lessons From the Private Sector
Dom Monkhouse of iomart talks about the importance of recruitment, triangulation, and some of his recommended books to read in this short video.
What Does 'Digitisation' Really Mean for an Organisation?
Dr Sally Howes of the National Audit Office talks about the challenges of digitisation in the private sector in this short video - it's not just data entry!
How to Keep Your Staff Happy
June O'Sullivan MBE, CEO of London Early Years Foundation (LEYF), works hard to keep her staff happy, and reveals how she does it in this short video.
Advice for Re-Motivating Staff
Brendan O'Keefe, Managing Director of Epic CIC, discussed the challenges involved in the new trust-based way of working, and how you can keep your team motivated — including giving staff pre-approval to make decisions, removing triangulation from the workplace, and recruiting for attitude.
Next Conference: 2025 Happy Workplaces Conference
Our Happy Workplaces Conference is our biggest event of the year, and we'd love for you to join us on Thursday 12th June!
This year's event will be held in London, venue TBC. We may also offer a hybrid option for people to join us online simultaneously — do let us know if you are interested in joining online and we can add you to the waiting list.
As always, our next conference will be filled with interaction, discussion and space for reflection.
Book now and get our special half-price Early Bird rate — just use discount code Happy2025.
The Happy Conference Methodology
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