How to Manage Your Email Inbox

Course Overview

This Outlook course can be held either in the classroom or online as Live Online Learning. The outline has been adapted slightly depending on the format — please select below to view the outline for either online or classroom learning.

Related Courses

Happy has also designed a two-hour online workshop looking at managing email. World Without Email is an interactive online session, based on the work of Cal Newport. If you are short on time, this session is ideal for getting to grips with the theories and mindset behind working without the constant back-and-forth of email. 

For those looking for more ideas on how to manage their time effectively we also offer the Effective Time Management 1 Day Workshop. This one-day time management training course explores the need for reflection, planning, organising, setting goals and responding to day-to-day activities and demands. It'll also help you decide what activities give you the biggest return at work and in life. 

As well as this full one-day workshop, we also offer a two-hour Time Management workshop for people who would like a shorter overview of this topic. This next runs on 5th November.

Do you sometimes feel you are terribly busy, hectic even, but are not as productive as you’d like to be? Our Five Day Productivity Blitz is perfect for you! Taught over highly interactive sessions using Zoom. Each session, morning and afternoon, is strictly 15 minutes long and will help you on your path towards being more productive. This next runs on 15th July.

The Small Print

For Live Online Interactive Learning sessions (webinars)

The course will run remotely for a half-day consisting of two 90-minute live online sessions with independent work in between. 

All learners will need to either install Zoom on their machines or use the Web App in a browser (either Google Chrome and Microsoft Edge are supported). Your link will be included in your joining instructions once you have booked your place — if you haven't received this email then please contact our team.

Learners should log into the training session 10 minutes before the start time to ensure that they have downloaded and set up Zoom correctly. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals.

Your active participation is expected: everyone will be heard and seen throughout, just as they would be if we were in a room together. To be heard, hear and seen you will need a microphone, speakers and camera – if you have a modern laptop that’s all you will need. Remember, you’ll need a quiet place to call from and a decent internet connection is a must.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

For classroom sessions

The course will run from 10am to 1pm. Please be careful to arrive by 9.45am for registration and refreshments. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. If you arrive over 30 minutes late you may be asked to leave and attend another day.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

Mac Users

If you are a Mac user, please let us know when booking. If the course is held in the classroom at Happy, the training is held on PCs so we recommend that you bring your Macbook with you (we are not able to provide an additional monitor). For online training, please let us know when booking and you can use your Mac as normal. We provide a PDF with shortcuts for Mac users and your trainer will refer to this throughout the training.

The happy Guarantee

We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.

If you don’t feel that your training has been useful or if you are unhappy in any way, please get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.

If you have any questions or concerns, or would like to arrange some online training, our friendly team are available Monday to Friday, 9am to 5pm. You can leave a message on 020 7375 7300 or email us at hello@happy.co.uk.