IT Essentials: Using Windows and Outlook

Course Overview

This course is currently only available for private group bookings or 1-to-1 sessions. It is only available in the classroom, either inhouse at your workplace or at Happy. Please get in touch with our friendly team for pricing, availability and customisation options.

What you will learn

By the end of the day you will have gained confidence in navigating around both your computer and its windows and menus. You will be able to send and receive emails, deal with attachments and use the Internet to find the information and services you need.

Course timetable

Introduction to the Computer and Windows

• Understand some of the jargon used around computers
• Starting and shutting down safely
• Using the mouse
• Opening and closing programs
• Jargon busting! The Windows screen
• Minimise, Maximise and Restore windows

Working with Windows

• Use more than one program at a time and switch between them
• Opening and viewing files
• Creating folders
• Organise files: moving and renaming
• Creating a file, saving it and retrieving it
• If there’s time: Create and open zipped files, deleting files, the Recycle Bin

The Internet

• Understand essential web jargon
• Navigate around a website and note common features
• Visit currently popular sites
• Use Google to find information by specific keywords
• If there’s time: Create favourites to easily access previously accessed sites

Using Outlook for email

• Send and receive e-mails
• Send and receive e-mails with attachments
• Save attachments elsewhere
• Understand how to use email well
• Create a calendar appointment
• If there’s time: Create a meeting and invite people to it, set up an automatic signature, set up an Out of Office automatic message

The Small Print

For classroom sessions

All public classroom sessions take place at Happy's HQ in London at Robert Dolan House, 9 Alie Street, London E1 8DE. Please see our Contact Us page for full directions and a PDF map.

The course will run from 10am to 4:45pm (lunch is served 1pm to 1:45pm — we offer a choice of 3 cold bowl dishes). Please be careful to arrive by 9:45am for registration and refreshments. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. If you arrive over 30 minutes late you may be asked to leave and attend another day.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

The happy Guarantee

We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.

If you don’t feel that your training has been useful or if you are unhappy in any way, please get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.

If you have any questions or concerns, our friendly team are available Monday to Friday, 9am to 5pm. You can leave a message on 020 7375 7300 or email us at hello@happy.co.uk.