MS Teams Live Events / Town Halls

Course Overview

What you will learn

This one-day course is designed for expert users of Teams, and so there will not be time to recap the basic functions of Teams. If you need to learn these skills, take a look at our New User and Meetings and Interactive Features online courses.

You will learn about the different roles, responsibilities and capabilities of the Town Hall feature (formerly known as Live Events). You will learn about the importance of planning, how to allocate roles and schedule an event. By the end of the session, you will also learn the skills necessary to Produce and/or Present during a Town Hall.

To take part in this course, you will need:

• A short PowerPoint presentation, to be used during the session
• A microphone or headset and a webcam
• The desktop version of MS Teams (Town Halls is not available in the web app)
• To install Zoom (the link to join and install the software will be sent to you once you have booked your place)

Course timetable

Getting Started

• What is a Town Hall? (formerly known as a Live Event)
• Technical considerations
• Roles
• The importance of rehearsals

Scheduling a Town Hall

• Create a Town Hall
• Invite presenters
• Chat with Presenters
• Invite attendees
• Settings

Producing a Town Hall

• The Town Hall interfaces
• Managing presenters
• Managing the Queue

Information for Mac users

If you are a Mac user, please let us know when booking and you can use your Mac as normal. We provide a PDF with shortcuts for Mac users and your trainer will refer to this throughout the training.

The Small Print

The course will run remotely across three 90-minute sessions. 

You will need to ensure you have the relevant software installed prior to starting your course, or you may not be able to join the event. In this case you may need to attend on another date and may be subject to our standard Terms and Conditions.

All learners will need to install Zoom on their machines. Full technical requirements are on the Zoom website. Your link will be included in your joining instructions once you have booked your place — if you haven't received this email then please contact our team.

Learners should log into the training session 10 minutes before the start time to ensure that they have downloaded and set up Zoom correctly. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals.

Your active participation is expected: everyone will be heard and seen throughout, just as they would be if we were in a room together. To be heard, hear and seen you will need a microphone, speakers and camera – if you have a modern laptop that’s all you will need. Remember, you’ll need a quiet place to call from and a decent internet connection is a must.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

The happy Guarantee

We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.

If you don’t feel that your training has been useful or if you are unhappy in any way, just get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.