Beating Email Overload in Outlook Live Online Learning Course

Session Overview

Are you struggling under the weight of email? This 90-minute session will give you practical, technical tips to manage your Outlook mailbox better, and new behaviours that can help you and your colleagues to lighten the load.

Course requirements: You will need to be confident using Outlook to send and receive email. 

What you will learn:

• How to speed up everyday tasks: Searching, Sorting, Tasks, Flagging emails
• Quick Parts and Rules for filing
• Good email practice
• Methods to increase productivity: 3210, 4 frogs, turning off email alerts.

Information for Mac users

If you are a Mac user, please let us know when booking and you can use your Mac as normal. We provide a PDF with shortcuts for Mac users and your trainer will refer to this throughout the training.

The Small Print

The course will run remotely for 90 minutes. 

All learners will need to install Zoom on their machines. Full technical requirements are on the Zoom website. Your link will be included in your joining instructions once you have booked your place — if you haven't received this email then please contact our team.

Learners should log into the training session 10 minutes before the start time to ensure that they have downloaded and set up Zoom correctly. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals.

Your active participation is expected: everyone will be heard and seen throughout, just as they would be if we were in a room together. To be heard, hear and seen you will need a microphone, speakers and camera – if you have a modern laptop that’s all you will need. Remember, you’ll need a quiet place to call from and a decent internet connection is a must.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

The happy Guarantee

We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.

If you don’t feel that your training has been useful or if you are unhappy in any way, just get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.