Coaching Fundamentals 1 Day Workshop

Simply put, coaching is about creating and holding a space for another person to do their best thinking.

This one-day Coaching Fundamentals programme will enable you to distinguish coaching from mentoring and other leader behaviours. We will build a clear ethos of coaching and help you discover its benefits. You will leave with a simple coaching model that you can start to use straight away. You will also have the confidence to use coaching skills in the moment to nurture an individual’s ability to uncover the deeper issues impacting their situation and solve their own problems.

During the day, you will not only practice doing that but also get to experience it as a coachee and observer.

Course Overview

Prices

  • Standard Price

    £750*

  • SME
    Fewer than 250 staff

    £625*

  • Public Sector Price

    £550*

  • Large Charity
    Over 31+ staff

    £490*

  • Small Charity
    Fewer than 30 staff

    £380*

  • *Per person, excluding VAT

  • Duration

    1 day

  • Class size

    12 approx.

  • Location

    Classroom

    Public classroom sessions are held at 3rd Floor, 9 Alie Street, London E1 8DE

    Find out more

    Classroom

  • Requirements

    This programme is aimed at leaders and managers that are either new to coaching, have not received any prior training, or have done an introductory session on one of our other programmes, such as the Happy Leadership Programme.

    Book now
Course overviewSee course dates

Course Overview

Who is this programme for?

This one-day programme is aimed at leaders and managers that are either new to coaching, have not received any prior training, or have done an introductory session on one of our other programmes, such as the Happy Leadership Programme.

Themes covered

By the end of this one-day coaching fundamentals programme you will be able to:

  • Understand the difference between coaching and mentoring
  • Identify the benefits of taking a coaching approach and when it is suitable
  • Manage your 'Advice Monster'!
  • Enhance your listening skills and pay absolute attention to what is being said and not said
  • Use coaching skills 'in the moment' when your people come to you
  • Apply the CLEAR coaching model in a conversation – or one-to-one
  • Practice your skills and receive feedback
  • Develop your own personal action plan beyond the programme

Be prepared

This programme will include lots of opportunities to practice together, please come along prepared to discuss your own situations and challenges.

About our coaching facilitators

Happy has a faculty of coaches that run this programme, all of whom have a Diploma in Coaching or other more advanced qualifications. Our coaches are also experienced leadership facilitators who specialise in enabling leaders to apply coaching skills in real work situations, as well as a full range of other leadership skills.

Our approach to programme delivery

Each of our programmes has between 6 and 12 participants. They involve lots of hands-on exercises to enable you to practice the theories and tools learnt and experience being coached and observe coaching in action.

Every programme is designed to ensure complete individual involvement and participation, it will stimulate your thinking and challenge you. The key focus is on practical skills and real outcomes throughout. The content will involve an innovative and engaging blend of activities so that you can directly apply it to your current performance and your future success.

Next steps

Once you have completed this programme, we recommend allowing a bit of time to implement the ideas covered, then pick the next one-day coaching programme that suits you:

We also offer 1-to-1 Executive Coaching which can provide you with an insightful and structured space to discover and develop yourself further in order to achieve even more positive results.

What's it like to learn with Happy?

Be involved, engaged and challenged in our leadership programmes. In this video, Happy's Managing Director, Cathy Busani, delivers a session on Google’s Project Oxygen and the qualities of a great manager.

Group Learning Events

Looking for a private group event for your team, or even your whole organisation?

We can organise a date that works for you, and we can tailor the content to your team. Our private workshops can be held online, inhouse at your workplace or here at Happy's HQ in London.

Find out more and enquire now

Book now

First choose your preferred delivery method below to see available public course dates (open to all), or contact us for private group options (inhouse or online).

The Small Print

For Face-to-Face Live Online Learning

All learners will need to install Zoom on their machines. Full technical requirements are on the Zoom website. Your link will be included in your joining instructions once you have booked your place — if you haven't received this email then please contact our team.

Please reserve the session in your diary for the learning. This will allow you to join the interactive workshops and have time to reflect and do the assignments in between. We believe immersing yourself in the content for a whole day will create deep learning and lasting impact. 

Learners should log into the session 10 minutes before the start time to ensure that they have downloaded and set up Zoom correctly. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals.

Your active participation is expected: everyone will be heard and seen throughout, just as they would be if we were in a room together. To be heard, hear and seen you will need a microphone, speakers and camera — if you have a modern laptop that’s all you will need. Remember, you’ll need a quiet place to call from and a decent internet connection is a must.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

For classroom sessions

All public classroom sessions take place at Happy's HQ in London at Robert Dolan House, 9 Alie Street, London E1 8DE. Please see our Contact Us page for full directions and a PDF map.

The course will run from 10am to 4:30pm (lunch is served 1pm to 1:45pm — we offer a choice of 3 cold bowl dishes). Please be careful to arrive by 9.45am for registration and refreshments. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. If you arrive over 30 minutes late you may be asked to leave and attend another day.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

The happy Guarantee

We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.

If you don’t feel that your training has been useful or if you are unhappy in any way, please get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.

If you have any questions or concerns, please get in touch with our friendly team.

Did you know...

...at Google, coaching was shown to be the single most effective attribute of their successful leaders?

Many leaders are abandoning appraisals. They're too infrequent and one-sided. A coaching culture, by contrast, allows you to give regular feedback in short discussions, thereby motivating staff to improve performance.

Happy offers a number of other leadership and management programmes, including:

Becoming a Multiplier to enable you to inspire great performances from your people and drive extraordinary results. Find out more

Managing Change Positively to enable you to support your team through change and provide a clear understanding of how to involve people. Find out more