Positively Navigating Generational Differences in the Workplace

This half-day workshop is designed for leaders or managers who are keen to create a cohesive team where teams of multi-generational people can thrive. This session will provide opportunities to collaboratively share challenges and discuss how to overcome them.

Book now and get our special Early Bird rate — just use discount code PNGD20! Valid until 31st March 2025.

Course Overview

Prices

  • Standard Price

    £625*

  • SME
    Fewer than 250 staff

    £525*

  • Public Sector Price

    £640*

  • Large Charity
    Over 31+ staff

    £410*

  • Small Charity
    Fewer than 30 staff

    £315*

  • *Per person, excluding VAT

  • Duration

    0.5 day

  • Class size

    12 approx.

  • Location

    Interactive online sessions delivered via Zoom. The link is sent to you after booking.

    Online

  • Requirements

    This half-day workshop is designed for leaders or managers who are keen to create a cohesive team where teams of multi-generational people can thrive. This session will provide opportunities to collaboratively share challenges and discuss how to overcome them.

    Book now
Course overviewSee course dates

Course Overview

What you will learn

During this half-day workshop you will:

  • Identify some of the challenges and opportunities of working with different generations.
  • Uncover and address some of our biases and blind spots around age.
  • Understand psychological safety and understand the phases of team development. 
  • Explore some of the key themes around age-based expectations, such as:
    • working hours, wellbeing and mental health, 
    • communication methods, 
    • recognition and progression, 
    • transparency, 
    • the need for purpose.
  • Discover the four characteristics of a resilient team.
  • Value the differences that people bring and turn these into a team strength.
  • Explore what it would take to be fully inclusive to all employees.
  • Be signposted to further learning to support your on-going skills and development in these areas.

Our approach to programme delivery

Every programme is designed to ensure complete individual involvement and participation, it will stimulate your thinking and challenge you. The key focus is on practical skills and real outcomes throughout. The content will involve an innovative and engaging blend of activities so that you can directly apply it to your current performance and your future success.

Related courses

  • Management Fundamentals — This course is about setting you up to succeed as a manager and equipping you with the fundamental skills of management. You’ll learn about how attitude is so important to management.

  • Management Blitz — This nine-week programme covers a range of simple practical steps to become more effective in enabling your people, and in stepping back to provide more trust and freedom.

  • Effective Coaching Skills for Leaders — In this one-day workshop, you will learn how to place your people at the heart of what you do by developing your coaching skills.

Need help? Call us on

020 7375 7300

Group Learning Events

Looking for a private group event for your team, or even your whole organisation?

We can organise a date that works for you, and we can tailor the content to your team. Our private workshops can be held online, inhouse at your workplace or here at Happy's HQ in London.

Find out more and enquire now

What are Happy's online events like?

In this short video, take a look at some of the ways that we create interactive, engaging experiences online using Zoom.

Book now

See our available course dates, or contact us for bespoke options.

Book now and get our special Early Bird rate — just use discount code PNGD20! Valid until 31st March 2025.

Half Day
There are currently no upcoming public course dates available. Please email our team on hello@happy.co.uk and register your interest for this course. We'll let you know as soon as a date is available.

Why choose Happy?

  • Award-winning learner-focused approach
  • Small class sizes to give personal one-to-one support
  • Two years of free support after your course
  • Private group options available
  • No quibble money-back guarantee on all courses

The Small Print

For Face-to-Face Live Online Learning

All learners will need to install Zoom on their machines. Full technical requirements are on the Zoom website. Your link will be included in your joining instructions once you have booked your place — if you haven't received this email then please contact our team.

You should reserve out 2-4.30pm in your diary for the learning for both sessions. This will allow you to join the interactive workshops and have time to reflect and do the assignments in between. We believe immersing yourself in the content for a whole day will create deep learning and lasting impact. 

Learners should log into the training session 10 minutes before the start time to ensure that they have downloaded and set up Zoom correctly. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals.

Your active participation is expected: everyone will be heard and seen throughout, just as they would be if we were in a room together. To be heard, hear and seen you will need a microphone, speakers and camera — if you have a modern laptop that’s all you will need. Remember, you’ll need a quiet place to call from and a decent internet connection is a must.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

For classroom sessions

All public classroom sessions take place at Happy's HQ in London at Robert Dolan House, 9 Alie Street, London E1 8DE. Please see our Contact Us page for full directions and a PDF map.

The course will run from 10am to 4:30pm (lunch is served 1pm to 1:45pm — we offer a choice of 3 cold bowl dishes). Please be careful to arrive by 9.45am for registration and refreshments. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. If you arrive over 30 minutes late you may be asked to leave and attend another day.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

The happy Guarantee

We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.

If you don’t feel that your training has been useful or if you are unhappy in any way, please get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.

If you have any questions or concerns, please get in touch with our friendly team.

Did you know...

...like individuals, teams also go through a process of change?

It is useful to identify which stage they are at. That way you will be better equipped to deal with the emotional responses of team members and provide practical support.

Happy offers a number of other leadership and management programmes, including:

Effective Coaching Skills for Leaders to enhance your ability to coach those around you to become more motivated and find their own solutions. Find out more

Becoming a Multiplier to enable you to inspire great performances from your people and drive extraordinary results. Find out more