Successful Recruitment and Induction
Getting the right people in the right seats in a workplace is absolutely key to its success. But so often organisations get it wrong. How do you recruit new members of staff? Are you struggling to find and hire the best candidates?
At Happy, we have developed a different approach to recruitment. Our ethos is all about ‘hire for attitude, train for skill’. We don’t get people to talk about their ability to do the job – we get them to show us what they can do. In this one-day Live Online workshop, we will share with you Happy’s method of recruiting staff and how to create job descriptions that accurately reflect what’s needed to make sure you get it right first time. Plus, you will explore what is needed to set up your new recruits’ to succeed during their probation period.
This workshop is only available for private bookings, either for groups or as a one-to-one, held online via Zoom as Face-to-Face Learning or in the classroom if preferred. Please get in touch for availability and pricing.
Get in touch
Course Overview
This workshop is only available for private bookings, either for groups or as a one-to-one, held online via Zoom as Face-to-Face Learning or in the classroom if preferred. Please get in touch for availability and pricing.
What you will learn
Imagine you are in charge of recruiting footballers for Manchester United, and that you have two candidates before you: John Motson and Cristiano Ronaldo. John Motson is a football commentator, who is great at talking about football but has never played the game at a serious level. Cristiano Ronaldo is one of the best footballers of his generation, but being articulate, about football or indeed anything, is not felt to be one of his strengths.
If you watched John and Cristiano play, there would be only one choice. But if you used the recruitment method used by most companies, getting people to talk about their ability in interviews, you would be likely to end up with John Motson being recruited as your new star player.
It is an absurd idea but it is exactly what happens in company recruitment every day. People are tested not on their ability to do a job, but on their ability to talk about it. It is not surprising that a lot of recruitment ends up appointing the wrong people for the job and then not confirming them in probation.
At Happy, we have developed a different approach to recruitment, which we will share with you on this one-day programme.
Themes covered
- Establish what enables people to work at their best
- Understand the difference between eligibility and suitability
- Get it right first time – understand why ending probation is a last resort
- Hire for attitude and train for skill
- Create job descriptions that reflect what’s needed – the behavioural requirements as well as the key skills
- Create a fantastic range of exercises to really test your applicants’ skills against their suitability for the job
- Improve your questioning and coaching skills to gain insight into your applicants
- Establish effective feedback mechanisms to your applicants, so that even unsuccessful applicants are left feeling positive
- Understand the value of a successful induction and what is needed to set up your new recruits’ to succeed
- Write, agree and review behavioural objectives in and beyond induction, and learn why these are as important as SMART objectives and how to do it well
- Your personal action plan
Our approach to online learning
The learning will be through a combination of interactive workshops delivered live through Zoom and self-guided assignments over the day.
The Zoom sessions will be roughly 2 hours long and include a short break. You should reserve out 10am to 4pm in your diary for the learning. This will allow you to join the interactive workshops and have time to reflect and do the assignments in between. We believe immersing yourself in the content for a whole day will create deep learning and lasting impact.
What you will learn
Imagine you are in charge of recruiting footballers for Manchester United, and that you have two candidates before you: John Motson and Cristiano Ronaldo. John Motson is a football commentator, who is great at talking about football but has never played the game at a serious level. Cristiano Ronaldo is one of the best footballers of his generation, but being articulate, about football or indeed anything, is not felt to be one of his strengths.
If you watched John and Cristiano play, there would be only one choice. But if you used the recruitment method used by most companies, getting people to talk about their ability in interviews, you would be likely to end up with John Motson being recruited as your new star player.
It is an absurd idea but it is exactly what happens in company recruitment every day. People are tested not on their ability to do a job, but on their ability to talk about it. It is not surprising that a lot of recruitment ends up appointing the wrong people for the job and then not confirming them in probation.
At Happy, we have developed a different approach to recruitment, which we will share with you on this one-day programme.
Themes covered
- Establish what enables people to work at their best
- Understand the difference between eligibility and suitability
- Get it right first time – understand why ending probation is a last resort
- Hire for attitude and train for skill
- Create job descriptions that reflect what’s needed – the behavioural requirements as well as the key skills
- Create a fantastic range of exercises to really test your applicants’ skills against their suitability for the job
- Improve your questioning and coaching skills to gain insight into your applicants
- Establish effective feedback mechanisms to your applicants, so that even unsuccessful applicants are left feeling positive
- Understand the value of a successful induction and what is needed to set up your new recruits’ to succeed
- Write, agree and review behavioural objectives in and beyond induction, and learn why these are as important as SMART objectives and how to do it well
- Your personal action plan
Our approach to programme delivery
Every programme is designed to ensure complete individual involvement and participation, it will stimulate your thinking and challenge you. The key focus is on practical skills and real outcomes throughout. The content will involve an innovative and engaging blend of activities so that you can directly apply it to your current performance and your future success.
Group Learning Events
Looking for a private group event for your team, or even your whole organisation?
We can organise a date that works for you, and we can tailor the content to your team. Our private workshops can be held online, inhouse at your workplace or here at Happy's HQ in London.
What's it like to learn with Happy?
Be involved, engaged and challenged in our leadership programmes. In this video, Happy's Managing Director, Cathy Busani, delivers a session on Google’s Project Oxygen and the qualities of a great manager.
The Small Print
For Face-to-Face Live Online Learning
All learners will need to install Zoom on their machines. Full technical requirements are on the Zoom website. Your link will be included in your joining instructions once you have booked your place — if you haven't received this email then please contact our team.
Please reserve the session in your diary for the learning. This will allow you to join the interactive workshops and have time to reflect and do the assignments in between. We believe immersing yourself in the content for a whole day will create deep learning and lasting impact.
Learners should log into the session 10 minutes before the start time to ensure that they have downloaded and set up Zoom correctly. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals.
Your active participation is expected: everyone will be heard and seen throughout, just as they would be if we were in a room together. To be heard, hear and seen you will need a microphone, speakers and camera — if you have a modern laptop that’s all you will need. Remember, you’ll need a quiet place to call from and a decent internet connection is a must.
Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.
For classroom sessions
All public classroom sessions take place at Happy's HQ in London at Robert Dolan House, 9 Alie Street, London E1 8DE. Please see our Contact Us page for full directions and a PDF map.
The course will run from 10am to 4:30pm (lunch is served 1pm to 1:45pm — we offer a choice of 3 cold bowl dishes). Please be careful to arrive by 9.45am for registration and refreshments. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. If you arrive over 30 minutes late you may be asked to leave and attend another day.
Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.
The happy Guarantee
We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.
If you don’t feel that your training has been useful or if you are unhappy in any way, please get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.
If you have any questions or concerns, please get in touch with our friendly team.
happy learners
Did you know...
...a number of other organisations have adopted the "hire for attitude, train for skill" ethos?
Multidisciplinary production company UNIT9 looks beyond a candidate’s CV to consider whether they’ll mesh with the existing workforce and what unique attributes they’ll bring. At Webmart, the attitude of aspiring employees gets evaluated by the entire staff after three and six months. Only then can a position be confirmed, so a compatible personality is essential.
Happy has a number of other leadership and management programmes, including:
How to Have Conversations that Matter for Leaders & Managers to enable you to have successful conversations with team members and colleagues. Find out more
Credibility in the Workplace to get you reflecting on your current working behaviours and how they impact and influence those around you. Find out more