Be the Best You Can Be At Work 1 Day Workshop

Do you need help in unlocking your true potential? Are you struggling to achieve all that you are and can be? Do you want to raise your performance and confidence levels?

This comprehensive one-day workshop will help you to feel more confident and less stressed, will enhance your working relationships, and give you the tools to manage your time more effectively.

Course Overview

Prices

  • Standard Price

    £450*

  • SME
    Fewer than 250 staff

    £385*

  • Public Sector Price

    £330*

  • Large Charity
    Over 31+ staff

    £250*

  • Small Charity
    Fewer than 30 staff

    £195*

  • *Per person, excluding VAT

  • Duration

    1 day

  • Location

    Interactive online sessions delivered via Zoom. The link is sent to you after booking.

    Online
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Course Overview 

This workshop is currently only available for private group bookings, held as Live Online Learning (via Zoom) and in the classroom (either at Happy or your workplace). Please get in touch with our friendly team for details, including pricing and availability.

We have adjusted the course content slightly for online and classroom delivery — please select your preferred delivery method below for the correct course outline.

 

This one-day remote course will be delivered via a combination of face-to-face live online Zoom sessions and self-guided study. The self-guided elements will focus on explaining the concepts and tools and allow for self-reflection. The Zoom sessions will focus on group interaction, discussion, exercises, and opportunities to practice the skills.

Please do not plan any other remote meetings on this day. It can be intense being online and we’d love you to be fresh throughout the learning.

What you will learn

Behaving Assertively and Building Confidence

  • Discover what true assertiveness means
  • Define the four behavioural types and understand more about each
  • Identify your inner dialogue and then manage it through positive thinking
  • Understand the link between assertiveness and body language
  • Discover how to disagree assertively
  • Identify some key tips to build your confidence

Improve Your Working Relationships through Developing Your Active Listening Skills

  • Understand how communication works and look at the difference between listening and hearing
  • Discover the benefits of empathic listening
  • Recognise what stops you listening and identify solutions to deal with this
  • Identify ten tips for building exceptional relationships with colleagues at work

Key Tips to Dealing with Stress Positively

  • Identify your symptoms of stress – physical, mental and emotional, professional and personal
  • Establish what causes you to feel stressed – enabling you to spot stress before it happens, and take action ahead of time
  • Discover what you already do to deal with stress – these may be good techniques you can keep, or they may be making the situation worse in the long run, which will need to change
  • Experience one practical method for dealing with stress in the future

Effective Time Management

  • Identify the classic symptoms of bad time management
  • Understand what steals your time and where urgency is created and why
  • Get our key tips to create more time and work as effectively as possible

You will also develop your own personal action plan beyond the programme.

What you will learn

Behaving Assertively and Building Confidence

  • Discover what true assertiveness means
  • Define the four behavioural types and understand more about each
  • Identify your inner dialogue and then manage it through positive thinking
  • Understand the link between assertiveness and body language
  • Discover how to disagree assertively
  • Identify some key tips to build your confidence

Improve Your Working Relationships through Developing Your Active Listening Skills

  • Understand how communication works and look at the difference between listening and hearing
  • Discover the benefits of empathic listening
  • Recognise what stops you listening and identify solutions to deal with this
  • Identify ten tips for building exceptional relationships with colleagues at work

Key Tips to Dealing with Stress Positively

  • Identify your symptoms of stress – physical, mental and emotional, professional and personal
  • Establish what causes you to feel stressed – enabling you to spot stress before it happens, and take action ahead of time
  • Discover what you already do to deal with stress – these may be good techniques you can keep, or they may be making the situation worse in the long run, which will need to change
  • Experience one practical method for dealing with stress in the future

Effective Time Management

  • Identify the classic symptoms of bad time management
  • Understand what steals your time and where urgency is created and why
  • Get our key tips to create more time and work as effectively as possible

You will also develop your own personal action plan beyond the programme.

 

Our Approach to Programme Delivery

Every programme is designed to ensure complete individual involvement and participation, it will stimulate your thinking and challenge you. The key focus is on practical skills and real outcomes throughout. The content will involve an innovative and engaging blend of activities so that you can directly apply it to your current performance and your future success.

Next steps

For a more indepth look at some of the areas covered in our Be The Best You Can Be at Work Workshop, take a look at these workshops:

  • Assertiveness — Learn to be more assertive in this one-day workshop, analysing your current behaviour patterns and areas where you are having difficulty.
  • Assertiveness for Women — The same content as our standard Assertiveness workshop for learners who feel more comfortable in an all-female environment.
  • Effective Time Management — Explore the need for reflection, planning, organising and setting goals alongside responding to day-to-day activities and demands.
  • Wellbeing and Resilience for Staff — Learn stress management techniques as well as tools and strategies to enhance your wellbeing and resilience.
  • Building Self-Confidence — Learn how to work with your thoughts, feelings and behaviour to create a greater sense of self-confidence.

We also offer 1-to-1 Executive Coaching which can provide you with an insightful and structured space to discover and develop yourself further in order to achieve even more positive results.

Need help? Call us on

020 7375 7300

Group Learning Events

Looking for a private group event for your team, or even your whole organisation?

We can organise a date that works for you, and we can tailor the content to your team. Our private workshops can be held online, inhouse at your workplace or here at Happy's HQ in London.

Find out more and enquire now

What are Happy's online events like?

In this short video, take a look at some of the ways that we create interactive, engaging experiences online using Zoom.

Book now

See our available course dates, or contact us for bespoke options.

The Small Print

For Face-to-Face Live Online Learning

All learners will need to install Zoom on their machines. Full technical requirements are on the Zoom website. Your link will be included in your joining instructions once you have booked your place — if you haven't received this email then please contact our team.

Please reserve the session in your diary for the learning. This will allow you to join the interactive workshops and have time to reflect and do the assignments in between. We believe immersing yourself in the content for a whole day will create deep learning and lasting impact. 

Learners should log into the session 10 minutes before the start time to ensure that they have downloaded and set up Zoom correctly. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals.

Your active participation is expected: everyone will be heard and seen throughout, just as they would be if we were in a room together. To be heard, hear and seen you will need a microphone, speakers and camera — if you have a modern laptop that’s all you will need. Remember, you’ll need a quiet place to call from and a decent internet connection is a must.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

For classroom sessions

All public classroom sessions take place at Happy's HQ in London at Robert Dolan House, 9 Alie Street, London E1 8DE. Please see our Contact Us page for full directions and a PDF map.

The course will run from 10am to 4:30pm (lunch is served 1pm to 1:45pm — we offer a choice of 3 cold bowl dishes). Please be careful to arrive by 9.45am for registration and refreshments. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. If you arrive over 30 minutes late you may be asked to leave and attend another day.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

The happy Guarantee

We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.

If you don’t feel that your training has been useful or if you are unhappy in any way, please get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.

If you have any questions or concerns, please get in touch with our friendly team.

Did you know...

...identifying your inner chimp can enable you to hold back when that difficult email comes in?

Our initial emotional reaction often doesn’t get the best results. There have no doubt been times when you’ve written an email response and then thought "hang on, that’s my chimp talking."

Happy offers a number of other personal development programmes, including:

Assertiveness teaches you techniques of assertive communication in order to express yourself more clearly, openly and confidently in your personal and professional relationships. Find out more

Emotional Intelligence enhances your ability to use your emotional intelligence to feel more positive and be more effective throughout your life. Find out more