Claire is Head of Marketing at Happy. She has worked at Happy since 2016, and is responsible for Happy's marketing strategy, website, social media and more. Claire first heard about Happy in 2012 when she attended a mix of IT and personal development courses. These courses were life-changing and she has been a fan of Happy ever since. She has a personal blog at lecari.co.uk.
How do you resolve conflict between colleagues at work? In this two- and a half-minute video, Rosie Brown talks about how COOK has implemented a model for relationships at work, and how this has helped teams to work together better.
Touch typing is the ability to type using all of your fingers and without looking at the keyboard. This skill is vital for the modern world, saving you time and making you more productive.
Are you making the most of your people’s skills and knowledge? Michelle Hill talks about how the charity TLC: Talk, Listen, Change has used pre-approval in practice in this three-minute video.
Happy has won the Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.
The Happy Planner is a brand new planner and learning journal designed by Happy to help you to embody the values and principles of our four-day Happy Workplace Leadership Programme.
Henry Stewart has been featured on the Henry Stewart Talks website (not affiliated with us!) with a talk about the importance of celebrating mistakes.
Louise Beardmore’s focus on creating a happy workplace at United Utilities has increased employee engagement levels by 91% and reduced written customer complaints by 50% in the last year. In this 36-minute video from the 2017 Happy Workplaces Conference, Louise explains some of the things she has put into place, such as Tell Me, that have helped to make this happen.
Henry was inspired by Alex Kjerulf of Woohoo! inc to change his job title from Chief Executive Officer to Chief Happiness Officer – as this better expresses what the CEO of an organisation should be doing. Watch the video to find out more.
In this short three-minute video, Susan Ronaldson and Steve Mirfin of the National Audit Office explain about why they have made trust the centre of their workplace culture.
In this short video, Tracy Jelfs (formerly Head of Children’s Services at Monmouthshire County Council) explains the importance of communication when transforming the office culture.