
How to Make 85,000 People Happy, According to John Lewis
Keeping 85,000 people happy at work is an imposing task. After experimenting with how to make people happy for 100 years, John Lewis has learnt that not everyone finds happiness in the same places. Sarah Gillard is the Director, Insight and Assurance within the Personnel function at the employee-owned John Lewis Partnership. In this two-minute video from the 2018 Happy Workplaces conference, Sarah offers three tips derived from the company’s decades of experimentation.