Talking Partners: A New Kind of Buddy Scheme – Henry Searle and Tarun Gidoomal
Talking Partners is a new kind of buddy scheme, supporting a co-worker to be the best they can be. Find out more in this two minute video.
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Here you can find all of Happy’s blog posts, covering our Excel hints and tips, ideas for creating happy workplaces, and ways to be more productive at work — and more.
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Recruit for Attitude, Train for Skill in Practice – Valentina Culatti, UNIT9
Could you be missing out on exciting new talent? Try recruiting for attitude and potential ability. Find out how it works for UNIT9 in this video.
Brendan O’Keefe, Epic CIC – Advice For Re-Motivating Staff
Brendan was the last speaker of the day, and is Managing Director of Epic CIC. On 1st January 2014, Epic moved away from Royal Borough of Kensington’s Youth Support and Development Service, becoming the UK’s first youth service employee-led mutual. Brendan and his team worked with Happy to create an exciting and happy workplace. Brendan discussed the challenges involved in this new way of working – including giving staff pre-approval to make decisions, removing triangulation from the workplace, and recruiting for attitude.
Dom Monkhouse, iomart – Lessons From the Private Sector
Dom Monkhouse is CEO of iomart, and talked about several books that he had learnt from and how he’d used their ideas. His recommended reading included ‘Work Rules’ by Laszlo Bock, which stresses the importance of recruitment. He also discussed the way he recruits – rather than focusing on qualifications and experience, his common interview technique is to ask candidates to draw a picture of what motivates them, as it gives an interesting insight into who they are! He recruits for attitude, as you can train for skill – which is also one of the 10 core principles of Henry Stewart’s in the Happy Manifesto.
What Does ‘Digitisation’ Really Mean For an Organisation?
Dr Sally Howes is the Executive Leader responsible for innovation at the National Audit Office.
Henry Stewart, 5 Things You Can Do to Give Better Customer Service
Henry Stewart of Happy Ltd lists 5 ways you can improve customer service in this short video from the 2016 Transforming the Public Sector Conference.
June O’Sullivan MBE, LEYF - June O’Sullivan MBE, LEYF - How to Keep Your Staff Happy
June O'Sullivan of LEYF works hard to keep her staff happy, and reveals how she does it in this short video.
What is Mindfulness?
Paul Gapper of Happy Ltd explains about mindfulness and what it is, in this short video - with an excellent comparison to David Attenborough.
Rekha Mehr, MassChallenge UK – How are Large Organisations Like Ocean Liners?
Rekha Mehr of MassChallenge UK talks about creating change and innovation in the public sector in this short video.
Learning Nuggets from Dom Monkhouse, Happy Workplaces Conference 2014
At the 2014 Happy Workplaces Conference, in this two-minute video, Dom Monkhouse of Rackspace explains what he did to create a great workplace – including how he found 100 things to fix without spending any money.
