happy Case Studies

Case Study: UNISON

“What Happy are really good at is immersing themselves into the organisation. It’s never a ‘one size fits all’ approach when we ask for training,” says Ursula Winkler, IT Applications Manager at UNISON. “Happy has delivered excellent training for very bespoke systems, sometimes very complex bespoke systems, that we use here at UNISON. They learn how people work and use the system – making the training and learning relevant. That approach and trying to understand an organisation is also a very equitable approach, which I appreciate – so the cultural fit always worked well with Happy’s ethos.“

Case Study: Via Drug & Alcohol Addiction Charity

Hydah Nawab, the Deputy Service Manager at Via Redbridge, took part in our Level 5 Leadership and Management Apprenticeship, where she was able to have fun while learning valuable skills that ensured she was able to launch Via's new wellbeing coaching programme, Re-new.

Case Study: Energise

"Like many in leadership positions, I initially wondered whether another development programme would truly offer something different. There's often a concern that leadership training can feel overly theoretical or too prescriptive," says Laura Cristea, Head of Marketing at Energise. "But from the very first session, Happy put those concerns to rest. The approach is thoughtful and inclusive, with a clear understanding of how to make learning feel energising."

Case Study: Dorset Mental Health Forum

“Happy had learners at the heart of the journey, as opposed to other training providers we’ve experienced. We felt that the learners came first all the way through, and that there was a real interest in us an organisation,” says Sarah Rose, Director of Operations at Dorset Mental Health Forum.

Case Study: Avegen

“It was an amazing programme and a privilege for me, as I had only just started being a leader. We have become better leaders, rather than managers. It built the energy in the right direction. We now know what our targets are, and they are all aligned,” says Olivia Adhikary, Avegen’s HR Manager.

Case Study: Ealing Council

In November 2021, Ealing Council launched a bespoke Level 5 apprenticeship programme to support the career and personal development of their Black, Asian, and Minority Ethnic (BAME) managers – our Level 5 Global Majority Leadership Empowerment Apprenticeship Programme

Case Study: The British Library

“Working with Happy has been very collaborative,” explains Suze Musson. “My interactions with both trainers and colleagues in the office has always been very positive, and that’s made a big difference, especially during the more difficult times over the past 18 months or so.”

Case Study: NHS Employers

“I love Happy,” explains Kathryn Grayling, Assistant Director of Engagement for NHS Employers. “You are creative, you are different, you give us space to think, you are brim full of ideas, you are energising. Everybody we work with at Happy is highly professional. You never underdeliver. I couldn’t recommend Happy more!”

Case Study: Revantage

“The programme only finished last month but I feel like it has had a massive impact. They are working so much more effectively as a group now,” says Anne Clarke, Senior Vice President People and Culture at Revantage.

Case Study: Ashbury - Putting Trust and Freedom Into Place

“You have delivered everything we asked for and it’s made a real difference,” says James Post. “Our people feel more trusted, and as directors, we have been freed up to look at the bigger picture, giving us time to do planning and strategy.”