happy Case Studies

Case Study: Blue Cross - Taking The Lead With Development

Blue Cross is a charity that really understands the benefit of personal development. The Chief Executive, Sally de la Bedoyere, recognised that people need to grow and flourish, and that seeing mastery develop really gives people motivation. Happy delivered 23 individual one-off coaching sessions for the senior leadership team to aid their personal development. This was an exciting project and surprisingly the first of its kind that we have been asked to do.

Case Study: Culture Change in a Think Tank

“Since working with Happy we have seen a huge shift in the culture. I don’t know how you measure it, but people are more cordial, more collegial and talk to each other more, as people who have been through something together.”

Case Study: TLC - Talk, Listen, Change

TLC - Talk, Listen, Change is a relationships charity based in Manchester. They have been on Happy’s 4 day Happy Workplace Leadership Programme and one of their senior leaders has been on our Level 7 Senior Leadership programme. Michelle Hill, CEO, explains how they have made TLC a truly happy workplace, based on a coaching culture, Pre-Approval and relationships.

Case Study: Clarion Events

"Something I am seeing more and more is watching the managers implement what they have learnt and then talk about it. There is a real buzz and because it was shared learning they can all discuss issues and solve them as a group," says Alex Pratt, Managing Director at Clarion Events.

Case Study: Devon Air Ambulance

"The flexibility of the programme was great. Being able to tailor the plan to suit our situation was really helpful. Jo was fantastic as a facilitator and helped to shape the sessions so that we really did hone in on the objectives we had set out to achieve," says Martin Bell, People, Talent & Culture Director at Devon Air Ambulance.

Case Study: Open University Students Association

The OU Students Association is effectively the student union for the Open University with 40 staff alongside student volunteers responding to the needs of the 170,000 students. "The feedback has been overwhelmingly positive for all the courses we’ve done at Happy," explains Nicola Powell, Training and Wellbeing Officer.

Case Study: Leeds Beckett University

“I would absolutely recommend Happy to any organisation looking to offer high quality Office 365 training. You’ll have access to a wide range of live sessions, guidance documents, resources and support - all with clear costs and value for money,” says Chris Pickard, OD Adviser. “Anyone working with Happy will receive great customer service, and Happy will work in partnership to ensure your needs are listened to and met.”

Case Study: Citizens Advice

The most recent project has been a roll out of training in Google Workspace (formerly G Suite) to all of their staff to support working during the pandemic. "Happy is a really friendly and easy to work with training provider, whose courses are applicable to a wide range of roles and skill levels," says Molly Banyard, Business Support Administrator at Citizens Advice.

Case Study: Just IT

Happy has worked for over five years with Just IT to transform their workplace culture. Simon Perriton, Just IT's CEO, was originally inspired by the book Relax!: A Happy Business Story and the Happy Manifesto. Since then, Happy has delivered leadership training, 1-to-1 Executive Coaching and on-going support through our conferences and events.

Between 2016 and 2018, Happy worked with a large company to provide support for a staged roll out of an upgrade to their system. Users needed to be able to work as usual from go-live. Happy provided videos, online learning and face-to-face learning. The project was ambitious, on a nationwide scale with an ever-evolving schedule.