happy Case Studies

Established in 1987, Happy has helped thousands of organisations to create happy and productive workplaces.

Here are a few of our success stories...

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  • Case Study: Animal and Plant Health Agency (APHA)

    In: Case StudiesBy: Claire LickmanRead length: 5 min read

    Happy created 2.5 hours of classroom training for government vets who might use enforcement techniques in the course of normal duties. We then created an online refresher course as a follow-up to the classroom training. This was designed to remind vets of the rules and important points associated with evidence gathering and work that has a legal dimension.

  • Case Study: Teenage Cancer Trust

    In: Case StudiesBy: Claire LickmanRead length: 5 min read

    Initially, Happy were engaged for the purpose of creating materials for a straightforward IT training and culture change project. After the initial scoping exercise, Happy redesigned pre-existing, standard content to help staff at Teenage Cancer Trust use the new and improved technology available to improve their working lives.

  • Case Study: Pfizer

    In: Case StudiesBy: Claire LickmanRead length: 10 min read

    Pfizer chose Happy to develop and deliver training to support the roll-out of a Siebel-based CRM system to 13,000 salespeople across 22 countries. The core of the approach was to understand the needs of the sales staff and focusing the training on improving the way they worked.

  • Case Study: Waltham Forest Council (London Borough of Waltham Forest)

    In: Case StudiesBy: Claire LickmanRead length: 5 min read

    Alesia Carrington from the London Borough of Waltham Forest took part in our Apprenticeship Level 5, which is an 18-month long course, developing her personal development and leadership skills, and helping her gain confidence in her role. During this time, she worked on developing her delegation and conflict resolution skills, primarily looking at how these would help not only her, but her whole team.

  • Case Study: Advanced Technology Services UK Ltd (ATS)

    In: Case StudiesBy: Claire LickmanRead length: 5 min read

    Happy has worked with Advanced Technology Services UK Ltd (ATS) since 2015. We began with the Happy Workplace Leadership Programme over six months. The aim of the training was to ensure that managers at ATS understood their role in creating a brilliant place to work, and to give them the tools to support this. Since then we have supported leadership development at ATS through multiple training events based around the Happy Workplace Programme.

  • Case Study: Anti-Bullying Alliance

    In: Case StudiesBy: Claire LickmanRead length: 5 min read

    Happy produced a 30 minute online course on cyberbullying which was part of wider programme aimed at reducing the bullying of disabled children and young people and those with SEN (Special Educational Needs) in school. The aim of the course was to leave teachers and carers better equipped to identify, respond and prevent cyberbullying.

  • Case Study: Epic CIC

    In: Case StudiesBy: Jonny ReynoldsRead length: 5 min read

    Kensington Youth Services was part of Kensington and Chelsea Council until April 2014. They changed their name to Epic CIC on becoming independent. To break free from the Council and establish themselves as an independent social enterprise, they needed to radically change their organisation's culture. Under the leadership of Brendan O'Keefe, they needed to create an innovative company that would thrive in a competitive market wile still reflecting public sector values. Happy has supported Epic CIC throughout this transformation through leadership programmes and workshops.