A question we will explore on this course: Is it who people are, or is it what they do? And how could this distinction help us to understand the best way to move forward constructively? On this one-day workshop, we will explore different approaches to better understand and work with people whose behaviour we find challenging.
This course will explore the role of the chair in getting the best out of meetings. The day will provide information on carrying through the role of chair and will consider some of the difficulties that can confront “the person in the chair”.
Do you sometimes feel you are terribly busy, hectic even, but are not as productive as you’d like to be? This free taster is for you. In this 1 hour session we will cover a range of techniques to improve your productivity, including how to use 321Zero effectively and how to focus by using the Pomodoro technique. This is a highly interactive session, using Zoom, that will give you proven methods to be more productive in 2025.
Asana is project management tool that allows users to create and manage projects easily. There's a free basic version, plus paid-for premium and business plans. By the end of this course, learners will be able to set up and effectively manage a project using Asana.
This workshop is designed for anyone leading a project or aiming to create change, calling on techniques from traditional project management and Agile as well as from good leadership and management practice.
Office 365 subscribers will know that Microsoft regularly unfurls new features and updates for the software’s constituent apps. But given the frequency of these updates, there’s a chance you either haven’t caught up or are yet to take full advantage of the exciting new additions. Here’s a look at some attention-grabbing features to have shown up in recent months.
Sitting in the reception of Central & Cecil Housing Association, one of our clients, I flicked through the information leaflets. Alongside the pamphlet on how to make a complaint was a more unusual one – a Compliments Guide. Yes, Central & Cecil had taken the trouble to create a guide to how let their people know when they’d done well.
I have run Happy Ltd now for 22 years and employ around 30 people. Three years ago we employed 35 but, as staff have left, we have turned to using freelancers instead of recruiting a permanent replacement. However this has nothing to do with how easy it is to dismiss permanent staff. We are turning to freelancers because, in the current market, we cannot be sure of the level of demand. I have often been at events where fellow entrepreneurs and small business owners complain about red tape and employment law. Last time I asked the examples they gave were “the minimum wage”, “maternity pay” and even “holiday entitlement”. These are not unfair burdens. These are the basic requirements of running a decent business. I am delighted that we have regulations like this because it means decent businesses cannot be undercut by those prepared to do anything to make a buck.
We are monitoring the current Coronavirus outbreak very closely. Here is our current policy regarding our training centre, our online learning programme and what to do if you are not able to attend.
The latest update to Excel 2019 includes six new functions: CONCAT, TEXTJOIN, MINIFS And MAXIFS, IFS, SWITCH and XLOOKUP. In this blog, Edmund, one of our Office experts, explains what you need to know about them.
I recently did a podcast with Liz Wiseman, the author of Multipliers: How the Best Leaders Make Everyone Smarter (and Impact Players). Her book, Multipliers, has had a transformational impact on Happy and on our programmes. All of our ‘people managers’ are Multipliers, who enable their people to do their best work, and we’ve began training others on how to be a Multiplier on our leadership programmes.
“It was an amazing programme and a privilege for me, as I had only just started being a leader. We have become better leaders, rather than managers. It built the energy in the right direction. We now know what our targets are, and they are all aligned,” says Olivia Adhikary, Avegen’s HR Manager.
How are decisions made in your organisation? Are they made by the frontline staff, or by the managers? Henry Stewart explains how you can get rid of outdated hierarchical decision-making processes in this Happy Workplace Round Table, recorded on Wednesday 6th November 2024.
Webmart was founded 21 years ago by Simon Biltcliffe, based on the principles of Marxism within capitalism. They use capitalism to create profit and the Marxist principles of redistribution of wealth to share it out between their people. Webmart's key benchmarks for success are the Intellectual, Emotional and Financial returns of the business. In this talk from the 2017 Happy Workplaces CEO Conference, Simon explains how these three measurements ensure that the their people are happy and fulfilled.
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