XLOOKUP is a new feature in the latest version of Excel. It means you'll no longer need to use either VLOOKUP or Index and Match, as it's a much more powerful and accurate tool. It also allows you to use Wildcard characters such as * or ?, which means you can match parts of a string or account for misspellings. In this two minute video, Gill explains how to use XLOOKUP with an example scenario.
“How many of you feel you need to be managed?” asked Alison Sturgess-Durden at the 2019 Happy Workplaces Conference. Nobody raised their hand. Alison, a Director at the software company Mayden, asked why we assume that people need to be “managed” at work. A small, but growing, number of organisations are taking a different approach.
Try locating the word ‘workhappiness’ in the English dictionary. You won’t find it. In Danish, however, there is a word for this condition – arbejdsglaede. Woohoo inc claim to be the happiness-at-work experts. Arlette Bentzen is the Danish company’s Chief Happiness Officer, meaning there’s no one better positioned to give tips on attaining arbejdsglaede. Watch Arlette's full presentation at the 2018 Happy Workplaces Conference, in which she offers three work-happiness tips derived from some of Denmark’s most progressive workplaces.
This year at Advanced Technology Services UK Limited, Derek Hill and his team have focused on increasing transparency and job ownership. This is particularly important as ATS has 185 locations across the globe, primarily in the US, Mexico and UK, and need ways to maintain and strengthen their company culture across borders. In this short video from the 2019 Happy Workplaces Conference, Derek explains what ATS has done to increase transparency and job ownership across the business.
Fortune magazine tracked companies from the great workplaces list over 12 years, and found 3-fold outperformance over the stock market.
Sarah Metcalfe is Head of Customer Service at Sure Petcare and she knows that a happy workplace is essential for enhancing the customer experience. Sarah points to research indicating that by 2020, 90% of customers will be choosing where they do business based on the customer experience. To achieve a net promoter score of around 9 or 10, it takes a human going to great lengths. In this full length video from the 2019 Happy Workplaces Conference, Sarah explains how Sure Petcare have created an environment that allows people to bring their whole selves to work.
Managing a project effectively can be a real headache. As well as keeping track of various tasks, priorities, teams, and deadlines, you have to ensure your project is delivered on-time and on-budget too.
Catch Henry on Radio 4's Four Thought talking about why people should choose their managers.
Have you, like me, been to a number of online events where you just have to sit and listen while the speakers talk? There may be people that feel they learn well from this approach, but I honestly doubt it. You would probably be better off listening to some TED Talks. In this blog, Happy’s CHO Henry Stewart provides a step-by-step account of how to create a truly engaging online conference.
At Happy our aim is that staff find joy in at least 80% of their work. (And, yes, we do measure it.) So I was delighted to find that an NHS Trust, indeed the one our training centre is based within, has come to the same conclusion and sees Joy in Work as a key driver for improving quality.
I founded Happy Ltd in 1987. Of that 28 years of running this award-winning business, the last five have definitely been the hardest. Visit our website.
At Sky UK, they have embraced Design Thinking to tackle common HR issues. Design Thinking is a methodology that provides a solution-based, human approach to problems. It aims to create multiple ideas during brainstorming, which can then be prototyped and tested in a empathetic way that people can easily understand. For Sky, in the final stage, they test people's reactions and gauge if it 'wows'. In this short video from the 2019 Happy Workplaces Conference, Tracey Waters explains how they applied Design Thinking to the question 'how might we help people at Sky have a fulfilling career?'
Eighteen months ago I left Microsoft, where I had spent 17 years. It was a huge decision for me and one I struggled with. I was really scared of the change. But do you want to guess what I was most afraid of? It wasn’t loss of income, it wasn’t status, it wasn’t instability. I was afraid I’d be unhappy.
Improved performance has been proven to result from creating a happy workplace where staff are fully engaged and happy at work.
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