We offer a range of public Live Interactive Learning Online courses from our IT skills, Personal Development and Leadership programmes. These sessions are open to all. We also offer a range of Classroom courses as public dates.
It's been a tough 12 months. In 2019, the UK has had a lot of change — Brexit, a change of Prime Minister and then a general election. In winter, the UK suffered from severe flooding, and now, in spring, we are currently on lockdown due to Coronavirus (COVID-19). However, there is hope in this dark time. In this blog, Billy looks at five good news stories from the past 12 months that you may have missed.
Sitting in the reception of Central & Cecil Housing Association, one of our clients, I flicked through the information leaflets. Alongside the pamphlet on how to make a complaint was a more unusual one – a Compliments Guide. Yes, Central & Cecil had taken the trouble to create a guide to how let their people know when they’d done well.
The link between staff happiness and engagement has been shown in countless studies to improve staff retention, improve productivity and increase profits – and it’s also been shown to dramatically increase share growth.
When Laurence Vanhee joined Belgium's Ministry of Social Security, the department was struggling to recruit Belgian citizens to the civil service and simultaneously losing 40% of staff to retirement. Social Security is essential, especially in a country comprising two very distinct groups, so Laurence and her colleagues set out to change the laws in order to gain more flexibility, attract newbies and retain people. In this two minute clip from the 2018 Happy Workplaces Conference, Laurence outlines how the Ministry circumvented traditional HR practices to focus on what staff did well, what was useful to the organisation and what they love to do.
Your experience at work will be enhanced – in terms of performance, personal satisfaction and long term behavioural benefits – by building trust and becoming more assertive. Find out more in this blog by Billy Burgess.
Confidence is a multifaceted term that refers to a psychological attitude and a set of behavioural attributes. It’s commonly regarded as a compound of self-assurance and competence. Such confidence is a great asset in the workplace: the most confident, assertive people will often get their ideas over the line and bag lucrative opportunities.
My colleague sent me an interesting email today. She had tried to send one of our Excel exercise files to a trainer, only to find that the file had grown from a perfectly reasonable 108KB to 30MB!
What would you do if you won the lottery? The amount is up to you: one million, five million, fifty million. The question, however, is not what you would spend it on (gold shoes, obviously) but what you would do with your time?
People management is a crucial role, and it is different from leadership.
If you take 15 minutes to reflect at the end of the day, you can improve your productivity by 22.8%. That’s the conclusion of a study at Harvard Business School. Participants spent 15 minutes writing in a journal to embed their learning from the day, and produced these dramatic results.
This week BBC2 will broadcast “Who’s the Boss,” the first of three programmes exploring how companies could transform their recruitment with Collaborative Hiring. It goes out this Tuesday at 9pm, and the two following Tuesdays.
The first Happy Workplace Ireland conference took place in Dublin on 29th October. This was jointly organised between Happy Ltd and locally-based happiness entrepreneur Stephen Dargan of Wake Up!.
Tom Peters is the ultimate management guru. Thinkers50, the list of the top 50 management thinkers, has rated him in the top 10 in multiple years and awarded him the Lifetime Achievement Award, one of only six people to achieve the honour, in 2017. "Charismatic, passionate, and insightful, Tom virtually invented the modern thought leadership industry," explained Thinkers50 co-founder Des Dearlove. "He co-authored In Search of Excellence, which helped create the business book industry." Find out more about Tom Peters in this blog by Henry Stewart.
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